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Accounts Receivable Supervisor

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General Description: Corp AC Supervisor A/R oversees the work product and manages the performance of his/her team of accountants to ensure department quality standards are met and exceeded.



Regional Assignments:

  • Forward delinquent accounts to collection firm or attorney, and track progress.
  • Prepare Dunning letter-Notice of Intent to Cancel for all accounts with past due balances.
    • Prepare account reconciliation upon request for account manager, producer, or client.
    • Discuss past due items with clients and arrange payment terms.
    • Fee Notices
    • Initiate cancellations for past due accounts that have past due balances beyond 35 days.
    • NSF Charge back resolution.
  • Use unpaid audit report as a collection tool to ensure that audits do not go past 30 days without being paid or collected.


Supervisor Duties:

  • Supervisor 2 or more AR Staff Accountants daily work including but not limited to:
    • Act as primary resource for dispute resolution
    • Complete Scorecards
    • Employee training and coaching
    • Credit Tracking Projects
    • Oversee Allocation Spreadsheets
    • Performance Management
    • PTO requests
    • Interviewing of new hires
    • Approving timecards
  • Train new staff members
  • Oversee carrier payable advance reporting/including working with SR AR team for resolution
  • Prepare Unclaimed Property filing-work with AR Staff Accountant to ensure that proper statutory notices are filed.
  • Review request for Producer Charge backs for unpaid receivable items prior to delivery to Producer Payables team
  • Assist with the AB and DB allowance calculations
  • Attend bad debt allowance calls with Senior Staff Accountants when needed
  • Review and track WorkSmart COA and AR Adjustment tasks.
  • Provide ongoing training and development for AR Staff Accountants
  • Other duties as assigned.





  • 4 or more years of progressive experience working in an AR department with account reconciliation experience required; AS/BA/BS a plus
  • 4 or more years of experience working in a commercial collection capacity
  • 2 Years of previous supervisory experience preferred or 2-3 years of senior level experience within an AR Department
  • Insurance Industry Experience is a plus
  • Strong work ethic with a defined sense of urgency
  • Organized self starter that works well in a team environment
  • Strong attention to detail and retention of pertinent information
  • MS Office and Excel proficiency required
  • Knowledge of general accounting
  • Accurate and Fast Data Entry
Job ID: 1922
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