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Program Associate

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The power of USI, and our ability to bring best-in-class solutions and services to our clients and our communities, is achieved through the collective knowledge and experience of our professionals coming together as ONE.


Program Description

USI Insurance Services is seeking talented college graduates to join our insurance brokerage and consulting teams for a unique and exciting experience. Participants will have exposure to the end-to-end customer continuum and learn the critical behaviors necessary to effectively partner, deliver exceptional customer experiences, and succeed in an increasingly competitive market. The Associate Program provides in-depth experiential learning to prepare Program Associates for client-facing and customer-oriented roles in Insurance. As a participant in the USI Insurance Associate Program, you will gain valuable insight into our business and the challenging career opportunities available throughout the organization.


The Program Associate role will consist of rotational immersions within the following areas of insurance:


  • Employee Benefits
  • Property/Casualty
  • Commercial Lines
  • Private Risk
  • Placement
  • Marketing
  • Claims


You will develop "hands-on" experience of account management including:


  • Day to day account management of more routine, less complex group accounts
  • Marketing to carriers and customers, including advising customers regarding renewals, and preparing coverage/product recommendations
  • Develop and maintain working relationships with customers/prospects
  • Invoicing, audits, and checking policies
  • Processing endorsements
  • Creating loss summaries and schedules of insurance
  • Maintaining accuracy of agency management system and contact with customer and carrier
  • Responding to Request for Proposals (RFPs)


Upon successful completion of the multi-year program, associates emerge qualified for full-time client facing assignments.


Desired Qualifications

  • Strong organizational, multi-tasking, and prioritizing skills
  • Possess critical time management skills and demonstrated ability to meet deadlines
  • Strong attention to detail and accuracy skills
  • Able to follow policies, procedures and regulations
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to work effectively, as well as independently, in a team environment
  • Strong customer service skills
  • Intermediate Microsoft Office skills
  • Ability to take on a high level of responsibility, initiative, and accountability
  • Previously participated in the USI Insurance Internship program
  • Proficiency in reviewing insurance contracts/policies and working with agency management systems
  • Experience in one of the following areas of insurance: employee benefits, property/casualty, commercial lines, private risk, placement, marketing, or claims
  • Graduation date of December 2017 or Spring 2018
Job ID: 1934
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